FUNDAMENTALS OF BUSINESS PROCESS MANAGEMENT

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises ? many with solutions ? as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Idioma: INGLÉS
This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.
In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 120 exercises ? many with solutions ? and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.
The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Idioma: INGLÉS

RIGUROSO

Riguroso

Determina lo preciso o impreciso que es este libro con respecto a lo que se cuenta en el mismo. 0 significa que es completamente impreciso y 10 que cuenta es rigurosamente verídico

DIVERTIDO

Divertido

Determina lo divertido que te ha resultado el libro: 0-aburrido 10-muy divertido

COMPLEJO

Complejo

Determinamos lo complejo que nos ha resultado la lectura del libro. Desde el nivel más bajo, que indica que es un texto secillo de comprender hasta el valor máximo que indica que es complejo de comprender

SORPRENDE

Sorprende

Indica lo sorprendente que resulta el argumento del libro, desde 0: previsible hasta 10: totalmente desconcertante y sorprendente

Entra en BiblioEteca...

FUNDAMENTALS OF BUSINESS PROCESS MANAGEMENT

Sinópsis del libro:

Comentarios de los lectores

Yo Leo

Anillo de blogs

Paga si te gusta

BiblioEtecarios

Yo Escribo

Ayuda

AVISO DE COOKIES